I just completed “Delivering Happiness” by Tony Hsieh, the CEO of Zappos.
The book was average (If you want a good summary go and Google the Zappos core values, you don’t need to read it). However, I do believe that Tony is truly a revolutionary CEO and can teach us all a lesson.
In an age where [...]
What Does Happiness Mean to the Bottom Line?
August 24th, 2010Feedback
August 18th, 2010About 1 year after I began coaching business owners I started sending out a customer satisfaction survey asking my clients how I was doing.
The first few response were great. I had responses like, “For the first time in my life I have a clear direction for my business” and “one of the best investments I [...]
Practice, Practice, Practice
August 16th, 2010A few weeks ago I completed one of the best books I have read this year called “Talent is Overrated” by Geoff Colvin.
Colvin argues (persuasively, I might add) that the difference between the remarkable achievers in the world and everyone else comes down to one thing – practice.
If you want to be the great musician [...]
Perspective
August 4th, 2010When is the last time that you have been to a sporting event? Did you have good seats or bad seats?
Your view of the action probably had a great deal to do with how much you enjoyed the game.
It is the same with every single aspect of your life. By that I mean, your ability [...]
Don’t Die With Blockbuster
July 27th, 2010As I drove past a boarded up Blockbuster Video tonight, I felt sick to my stomach viewing the reality of a once seemingly omnipotent company, brought to its knees by a complacent lack of innovation.
After years of market domination, Blockbuster got fat, drunk, and happy with profits, as they were able to gouge American entertainment [...]
Does Your Business Run Without You?
July 21st, 2010I walked into our office last week, and noticed signs that our business is not running without us.
I had been out of the office for the 1st 7 hours of the work day, and the lights were off, the phones weren’t ringing, no one was there, and no sales were coming in.
That’s when I recognized [...]
Creating Value
July 13th, 2010Last week, I ate at Paradise Café. As usual, I ordered a salad and soda. The cashier asked the following brilliant question as they took my credit card – “You get a free cookie with your salad. Which one would you like?”
Now, you don’t need an MBA to realize that this isn’t a free cookie. [...]
Old School
July 13th, 2010I spent this past weekend in one of my favorite places, Decatur, IL. I enjoy Decatur so much because I have the greatest in-laws in the world and it offers a time to slow down and spend some quality time with the family.
Every time we visit, my kids (Ian and Corinne) tear through the house [...]
Create Today Anew for Breakthroughs
July 6th, 2010A couple of weeks ago, I was driving to Berny Martin’s house, and I had a catastrophic imagination. My brain thought, what if my tire blew out, and my convertible rolled into the cement median, crushing my skull. The imagination continued with me months in a coma, and waking up with severe brain damage. After [...]
